September 2020
Black Swan Guide: Araxxe’s Revenue Assurance Consulting, Testing, and High Definition Billing Analysis Service
by Dan Baker
 |
© 2022 Black Swan Telecom Journal | • | protecting and growing a robust communications business | • a service of |  |
 |
|
August 2015
Test Call Generators: An Essential Test & Debugging Tool in Mobile Billing Assurance
interview with Steffen Öftring
An “active” test call generator (TCG) can see problems that a “passive” revenue assurance system is blind to. Here’s a discussion on the test call RA process, over-the-air calls versus core call injection, and test call networks in global roaming RA.
November 2013
How can Cable/DSL Internet Providers Meet the Usage-Based Billing Mandate?
interview with Ryan Guthrie
The popularity of YouTube, Netflix, and Hulu other video outlets has turned the tables on service profitability for cable/DSL service providers. Many are moving to usage-based billing, but that largely unprepared for the revenue assurance aspects of this move. This interview explains the technical challenge and points to solutions in billing, speed caps, and traffic revenue monitoring.
July 2011
Robots for Hire: Verifying Accuracy In the Age of Complex Mobile Billing/Charging
interview with Xavier Lesage
As real-time charging and complex lifestyle calling plans gain credence across the globe in wireless, billing quality issues will rise in importance. This article discusses a unique managed services approach to invoice testing and roaming fraud protection that checks results against advertised or published source data for the utmost accuracy.
Recent Articles
- An Easy-to-Deploy Fraud-Control Handshake for Voice Operators is Here: When Will it Takeoff? — interview with Vasily Birulin — Real-time sharing of signaling data between originating and terminating carriers delivers a fraud-watching handshake before a call starts and as long as the call is active.
- Well done, Fraud Fighter. I Now Promote You to Superhero of Trusted Communications — interview with Peter Ford — A “trusted communications superhero” campaign raises awareness of several inter-related professions that protect digital engagement for telecoms, enterprises, and the public sector.
- The Bite Group Teams with Elitnet to Deliver Advanced Wangiri and ML-based Fraud Control — interview with Jonas Milerius & Vidmantas Sablinskas — The Lithuania-based Bite Group has adopted Onyx, an ML- and rules-based off-the-shelf FMS from Elitnet. Bite’s head of fraud management and Elitnet’s solution architect discuss challenges and opportunities faced by small- to mid-sized MNOs as they implement and customize an affordable rules- and machine-learning-based FMS.
- GCX Builds a Layer 1 Subsea OSS: Wavelengths to Data Centers and Persistent Edge Connectivity for Clouds — interview with Jim Fagan — A tutorial on the business of undersea cables and how edge computing, clouds, and a subsea software defined network (SDN) will work together to deliver connectivity and advanced IoT use cases such as the connected car.
- Registered Caller: A Centralized Registry Service to Collect, Vet and Send Enterprise STIR/SHAKEN and Rich Call Data to Consumers — interview with George Cray & Tom Sawanobori — A fraud control solution vendor and national wireless association have teamed up to drive adoption of a new, central cloud service for enterprise vetting and validation to leverage STIR/SHAKEN info for telecoms in the U.S. market.
- Special Report: The 2021 State of Communications-Related Fraud, Identity Theft & Consumer Protection in the USA — by Dan Baker — This 49-page free Report on communications-related fraud analyzes the FTC’s annual Sentinel consumer fraud statistics and provides a sweeping view of trends and problem areas. It also gives a cross-industry view of the practices and systems that enable fraud control, identity verification, and security in our “zero trust” digital world.
- How HGC Global Communications Builds Integrated Fiber, Undersea & Platform Solutions for Southeast Asian ISPs & Content Providers — interview with Ravindran Mahalingam — The head of an international telecom division explains the challenges and opportunities faced by content providers, ISPs, gaming firms, and streaming firms. Learn about the market forces at play to win eyeballs in Southeast Asia and why partnering to deliver infrastructure and platform makes sense.
- Tokopedia, Indonesia’s E-Commerce King, Partners with 11 Million Merchants; Adopts Multi-Cloud to Drive Innovation — interview with Warren Aw & Ryan de Melo — Indonesia’s Tokopedia, founded in 2009, has grown to become one of world’s leading e-commerce players. Read about its success, technology direction, and multi-cloud connectivity adoption.
- An ASEAN Vision: Bring Telecom-Infrastructure Enabled Healthcare & Remote Doctor Access to Everyone — interview with Chern Chet — A medical doctor at the forefront of driving telecom connectivity enabled healthcare lays out his expansive and compelling vision of the key role 5G, clouds, mobility and AI connectivity play in serving the sick, the healthy, and those living in remote areas.
- Bridge Alliance: Knocking Down Regional & Mobile Connectivity Barriers so Connected Car Markets Get Rolling in Asia — interview with Kwee Kchwee — The CEO of an Asian consortium of mobile operators explains how they help simplify and harmonize their members‘ operations in support of multi-national corporations. This integration is enabling two huge industries to come together in Asia: auto manufacturing and telco.
- Subex’s New HyperSense AI-Platform Aims to Turn Telcos into Agile, Analytics-Driven Ubers and Rakutens — interview with Rohit Maheshwari — An expert explains why telcos must swiftly adopt the AI/analytics methods of hyperscaler firms. Giving telco examples where cross-company data sharing can make a difference, he explains the 12 key features of a new platform designed to deliver more agile and collaborative intelligence across a telco.
- Epsilon’s Infiny NaaS Platform Brings Global Connection, Agility & Fast Provision for IoT, Clouds & Enterprises in Southeast Asia, China & Beyond — interview with Warren Aw — Network as a Service, powered by Software Defined Networks, are a faster, more agile, and more partner-friendly way of making data global connections. A leading NaaS provider explains the benefits for cloud apps, enterprise IT, and IoT.
- PCCW Global: On Leveraging Global IoT Connectivity to Create Mission Critical Use Cases for Enterprises — interview with Craig Price — A leading wholesale executive explains the business challenges of the current global IoT scene as it spans many spheres: technical, political, marketing, and enterprise customer value creation.
- Subex Explains its IoT Security Research Methods: From Malware & Coding Analysis to Distribution & Bad Actor Tracking — interview with Kiran Zachariah — IoT security trends and an inside-look how research and monitoring teams coordinate to deliver a full-service IoT and OT security program.
