February 2016
interview with Jennifer Kyriakakis
The digital enabler is a central platform that ties together charging, self-care,
and marketing. The article explains why leading operators consider digital
enablers pivotal to their digital strategies.
September 2014
interview with Andy Tiller
Will tier one operators continue to maintain their quilt works of legacy and
adjunct platforms — or will they radically transform their BSS architecture
into a new system designed to address the new telecom era? An advocate
for radical transformation discusses: real-time analytics, billing for enterprises,
partnering mashups, and on-going transformation work at Telenor.
June 2014
interview with Kirill Rechter
Billing is in the midst of momentous change. Its value is no longer just
around delivering multi-play services or sophisticated rating. In this
article you’ll learn how a billing/CRM supplier has adapted to the times
by offering deeper value around the larger business issues of its telecom and
utility clients.
June 2011
interview with Scott Swartz
Facebook, cloud services, and Google Ads are examples of innovative business
models that demand unique or non-standard billing techniques. The article
shows how flexible, change-on-the-fly, and metadata-driven billing architectures
are enabling CSPs to offer truly ground breaking services.
February 2011
interview with Grant Lenahan
Service delivery platforms born in the IN era are often painted as inflexible
and expensive to maintain. Learn how modern SDPs with protocol mediation,
high availability, and flexible Service Creation Environments are delivering
value for operators such as Brazil’s Oi.