New Report: Telecom Fraud & Business Assurance Solutions, Services & Strategies

May 2019

New Report: Telecom Fraud & Business Assurance Solutions, Services & Strategies

by Dan Baker & Luke Taylor & Colin Yates

TRI publishes a new market research report, Telecom Fraud & Business Assurance Solutions, Services & Strategies.  Free executive summary available.

Subex Juggles a Wide Variety of Business Assurance and Big Data Analytics Use Cases

December 2018

Subex Juggles a Wide Variety of Business Assurance and Big Data Analytics Use Cases

interview with Rohit Maheshwari

A expert in business assurance solutions explains top use cases such as: IoT security, big data analytics/AI, network asset optimization, multi-player gaming assurance, onboarding mobile subs, and AI customer analytics.

Premiere Experts Set to Speak at Summer RAG Conference in London, July 7th and 8th

May 2016

Premiere Experts Set to Speak at Summer RAG Conference in London, July 7th and 8th

by Dan Baker

The Risk and Assurance Group (RAG) has announced that its 2016 summer conference will expand into a two-day event and feature many premiere experts. 

RA Prevention: How to Manage Revenue Risks and Communicate RA’s Value to Senior Execs

October 2012

RA Prevention: How to Manage Revenue Risks and Communicate RA’s Value to Senior Execs

by Shaul Moav

The era of revenue assurance prevention and risk assessment is here.  Several of the mature operators of the world have developed their own methodologies and tools.  Using firefighting and fire prevention as a metaphor, the article details a new commercial software approach explaining the goals, method of risk evaluation, and senior executive dashboards developed for the process.

From Risk to Robust: Turning the Big Picture Into a Real Agenda for Change in Telecoms

April 2012

From Risk to Robust: Turning the Big Picture Into a Real Agenda for Change in Telecoms

by Eric Priezkalns

Inspired by a Financial Times article written by Nassim Taleb, author of “The Black Swan”, here is an insightful and entertaining primer on telecom risk management.  The article takes ten risk management lessons from Taleb and applies them specifically to the communications industry.  You’ll learn about the value of small scale trials, organization accountability, cures for a blame culture, incentives that work, the power of simplicity, and more.

Synthesizing the Telecom Business Assurance Practice With the Analytics World

March 2012

Synthesizing the Telecom Business Assurance Practice With the Analytics World

by Dan Baker

Business assurance is a wrapper term that allows you to draw a circle around various telecom assurance, control, and optimization activities.  This article maps business assurance as a subset of telecom analytics, constrasting it with marketing analytics while a diagram shows where biz assurance fits in the larger B/OSS world.

Revenue Assurance vs.  Business Assurance: Who’s the Rightful King of Controls Software?

October 2011

Revenue Assurance vs.  Business Assurance: Who’s the Rightful King of Controls Software?

interview with Sergio Luis Silvestre

Business controls software, originally developed for RA, is finding application in other areas of the business such as internal audit, collections, security and risk management.  This article argues that “business assurance” is the best term to describe this broader set of  controls software that can find a home in numerous departments or functions of a CSP’s business.

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