Recent Articles

• TEOCO Brings Bottom Line Savings & Efficiency to Inter-Carrier Billing and Accounting with Machine Learning & Contract Scanning — interview with Jacob Howell — Learn the challenges and benefits of developing of new Machine Learning and Computer Vision system for wholesale billing accounting and inter-carrier contract reading.
• Telecom Identity Fraud 2020: A 36-Expert Analyst Report on Subscription Fraud, Identity, KYC and Security — by Dan Baker — TRI releases a new research report on telecom identity fraud and security.  Black Swan readers can download a free Executive Summary of the Report.
• Tackling Telecoms Subscription Fraud in a Digital World — interview with Mel Prescott & Andy Procter — Nine key recommendations on how telecoms can improve the processes and technology they use in subscription fraud and identity verification programs.
• How an Energized Antifraud System with SLAs & Revenue Share is Powering Business Growth at Wholesaler iBASIS — interview with Malick Aissi — A classic case of risk management driving a major boost in a telecom’s business.  Learn details on the commercial offer, antifraud ystem upgrades, Do It Yourself customer portal and reporting.
• Mobileum Tackles Subscription Fraud and ID Spoofing with Machine Learning that is Explainable — interview with Carlos Martins — An excellent tutorial on Subscription Fraud and Systems.  Topics include:  key Fraud vectors and profiles of the Fraudsters; the need for a multi-database approach; the great precision required to screen names and addresses; and Machine Learning/AI’s key role in a Subscription Fraud system.
• Convenient & Spam-Free: Why 800-Number Texting (8MS) is a Growing B2C Channel in North America — interview with Michael Gilbert — Texting is emerging as a highly trusted and convenient ways to communicate with businesses.  An expert in texting innovations explains 8MS toll-free B2C texting and gives his perspective on texting enrichment trends in North America.
• Positive Technologies: White Hat Hacking & Testing are Key to Signaling Security in the Era of 5G and IoT — interview with Jimmy Jones — A signaling security expert sorts through the white hat findings of a new report on mobile operator security vulnerabilities via the GTP protocol.  Also discussed: security challenges and priorities in the age of 5G and IoT.
• Black Swan Guide: Araxxe’s Revenue Assurance Consulting, Testing, and High Definition Billing Analysis Service — by Dan Baker — How Araxxe’s end-to-end revenue assurance complements switch-to-bill RA  through telescope RA (external and partner data) and microscope RA (high-definition analysis of complex services like bundling and digital services).
• Subex’s IDcentral Monetizes Telco & Enterprise Data to Deliver Digital ID & Risk Metric Services for Financing, KYC & More — interview with Shankar Roddam — A new digital intelligence service that monetizes the idle data of telecoms and enterprises while also earning a good return for the owner of the data.
• Opportunities & Obstacles: Consultant Luke Taylor Muses on the State of the Telecom Risk Assurance Business — interview with Luke Taylor — A rambling discussion on the state of the risk assurance business with Luke Taylor, independent consultant in telecom revenue/fraud assurance and solution requirements and marketing.
• LATRO’s Tips for Launching a Successful Revenue & Fraud Assurance Program for Mobile Money Operations in Developing Countries — interview with Don Reinhart — A company building mobile money RA/FM tools and  managed services gives a concise, but detailed tutorial on how the Mobile Money Ecosystem works.  Revenue assurance pros will get tips on  what to look for in analytics/assurance tools, controls, and professional services.
• Webinar: Wangiri Warriors: Solutions & Strategies for Fighting Call Back Fraud — interview with Arnd Baranowski & John Haraburda & Igor Skutsenya & Colin Yates — A virtual webinar where four telecom fraud control experts give their perspective on Wangiri, the callback fraud.  They discusses strategies and explain the solutions they offer to service providers.
• Black Swan Guide: Lanck Telecom’s Voice FMS as an On-Demand Network Service — interview with Igor Skutsenya — A Guide to a new and unique on-demand network service enabling fraud-risky international voice traffic to be monitored (and either alerted or blocked) as that traffic is routed through a wholesaler on its way to its final destinations.
• A&B Handshake: A Simple Way to Control Voice Fraud via an Out-of-Band Connection between A & B Operators — interview with Sergey Okhrimenko — An A&B operator handshake provides a simple, low-cost way to deliver an out-of-band connection to identify fraudulent voice calls in real-time, better manage fraud disputes, and pave the way for greater law enforcement help.