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Wireless Providers Beware: A New Sheriff is Coming to Town...  Apple

October 2015

Wireless Providers Beware: A New Sheriff is Coming to Town...  Apple

by Brian Silvestri

Apple’s new iPhone Upgrade Program allows subscribers to buy unlocked phones and once-a-year upgrades direct from Apple stores.  A wireless business consultant discusses the threat and the options carriers have to maintain their position in the consumer ecosystem.

Dogfight in the Cloud: Time Warner Cable Maneuvers Its Ethernet & Bigger Footprint to Win Enterprise Biz

November 2014

Dogfight in the Cloud: Time Warner Cable Maneuvers Its Ethernet & Bigger Footprint to Win Enterprise Biz

interview with Jitesh Bhayani

Service provider competition in the U.S. is steadily shifting to the advanced cloud, data center, and connectivity needs of large enterprise. Hear how an MSO has joined the dogfight armed with Ethernet, a national footprint, and SLA guarantees.

Network Pioneer Explains the Tech Shift & Fresh Business Models Driving NFV/SDN

July 2014

Network Pioneer Explains the Tech Shift & Fresh Business Models Driving NFV/SDN

interview with Moshe Shimon

Software Defined Networks (SDN) and Network Function Virtualization (NFV) are revolutionizing the world of telco networks.  Now, a Carrier Ethernet equipment provider is among the first to fully support these trends.  The interview clears away the confusion and explains the many technical repercussions and business opportunities that are driving SDN/NFV.

Mobile Business Shock: Device-Driven Research Spots Revenue-Impacting Trends

June 2013

Mobile Business Shock: Device-Driven Research Spots Revenue-Impacting Trends

interview with Chris Hill

OTT players and mobile apps have brought great unpredictability to the network profitability equation.  But now, using a mobile crowd sourcing solution serving millions of subscribers, market research intelligence now enables operators to measure the usage uptake of cellular networks vs.  WiFi, Facebook vs.  Google+, and T-Mobile vs.  EPlus.

Mobile Money: An Expert View of Where It’s Headed and Telecom’s Likely Role

March 2013

Mobile Money: An Expert View of Where It’s Headed and Telecom’s Likely Role

interview with David Birch

Few topics are as muddled or wrapped up with as much hype as telecom’s potential role in mobile money and mobile payments.  In this interview, a global expert discusses a broad range of topics: mobile vs. credit cards; fraud concerns; a Kenyan case study; the regulatory climates of Europe and the U.S.; the battle between banks and retailers; and and the considerable value a mobile wallet has even when there’s no money in it.

Analytics Pioneer: Price Jockeying is an Old Tactic; Fresh Service Ideas Key to Telco Value Creation

October 2012

Analytics Pioneer: Price Jockeying is an Old Tactic; Fresh Service Ideas Key to Telco Value Creation

interview with David Leshem

Can billing innovation sustain the telecom industry in an age of fierce competition from service providers and Over-the-Top players?  An analytics pioneers weighs in on the issue and explains why complex pricing schemes don‘t have a bright future.  Using anecdotes and personal stories, he shows why the answer lies in fresh, innovative services, the kind that comes from thinking totally outside the telecom box.  

The NetCracker 2010 Global Service Provider Survey: An Independent Analysis

July 2011

The NetCracker 2010 Global Service Provider Survey: An Independent Analysis

by Dan Baker

Technology Research Institute (TRI) analyzes a Netcracker survey of 50 global B/OSS managers and executives at mid- to large-sized CSPs.  The article interprets their view of business challenges, growth opportunities, and competitive threats.

Pumping Gold Through Dumb Pipes: Creating Value Streams for Over-The-Top Partners

March 2011

Pumping Gold Through Dumb Pipes: Creating Value Streams for Over-The-Top Partners

interview with Steve Cotton

Why worry about business lost to over-the-top (OTT) players when operators can grow the larger pie by focusing on where a CSP adds to the overall “value stream”.  This article explains how telecoms can successfully leverage their customer intelligence to deliver narrow-casting, better marketing, timely pricing — often delivering these as a service to the OTT partner.

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