March 2015
interview with Michael Bluejay
Telecom professionals need to constantly hone their web communication and marketing
skills. Here we interview a high Google ranking website author who shows
how to communicate with power on any subject via the web.
November 2012
interview with Eric Priezkalns
Philosopher Nassim Taleb has released a new book on the subject of anti-fragility,
a self-invented word describing how people, businessees, and other organic things
can benefit from a certain amount of stress, disorder, and shocks. The
article examines Taleb’s theory from the context of the telecom business,
and business assurance careers especially. Professionalism is defined
as a bold dedication to scientific inquiry and a data analytics mindset.
June 2012
interview with Ed Shanahan
Much has already been said about the brilliance of the late Steve Jobs.
In this article, RA consultant Ed Shanahan analyzes the leadership tenets of
Jobs, then uses that as a springboard for a deeper diagnosis of telecom’s
organizational flaws. It’s a rallying cry for executives and business
assurance pros to get things moving in a simpler, better
coordinated, and
more focused direction.
June 2012
interview with Thomas Edison & Orison Swett Marden
Here is a remarkable first-person interview with electrical and telecom industry
giant, Thomas Edison, the Steve Jobs of the late 19th century. Edison’s
remarks, as orginally published in a 1901 book, reaffirm the principles that
deliver success in any century or in any human pursuit: drive, dedication, focus,
and an ability to turn good luck into victory.
July 2011
interview with Eric Priezkalns
The Haier Group, a $20 billion consumer appliance manufacturer is a one-company
Capitalism Revolution. It’s organized into thousands of business
units with bottom-up as opposed to top-down decision making. What would
happen if Haier’s management style was used to transform a large carrier?
That questoin is the starting point for an intriguing “outside the box”
analysis by one of RA’s biggest thinkers.
June 2011
interview with Guera Romo
Is the mission of a revenue assurance department to be simply a watchdog over
billing and operations functions? This article challenges readers to examine
the fundamental assumptions that underlie RA organizations. Issues discussed
include personal accountability, training, the scope of RA oversight, and the
role of assurance software.
February 2011
interview with Eric Priezkalns
Here is a pundit’s analysis of the revenue assurance profession.
Tracing the history of RA from pioneer consultants to modern-day “big
data” pros, the article discusses different analysis styles, career strategies,
and provides ideas on how RA can further leverage technology to add even greater
value to telecom organizations.
