New Stories

Subex Juggles a Wide Variety of Business Assurance and Big Data Analytics Use Cases

December 2018

Subex Juggles a Wide Variety of Business Assurance and Big Data Analytics Use Cases

interview with Rohit Maheshwari

A expert in business assurance solutions explains top use cases such as: IoT security, big data analytics/AI, network asset optimization, multi-player gaming assurance, onboarding mobile subs, and AI customer analytics.

MTN Agility: Mastering Exponential Technologies in Revenue/Fraud Assurance and Beyond

November 2018

MTN Agility: Mastering Exponential Technologies in Revenue/Fraud Assurance and Beyond

interview with Danie Maritz & Tony Sani & Luke Taylor

An in-depth look at RAFM operations and innovation at the MTN Group.  Topics discussed include RA/fraud control challenges, strategies, and MTN’s journey to exploit exponential tech (AI, robotics, and ML) in its RAFM program and support of internal non-telco businesses.

From Byzantine Software Contracts to Simple & Flexible RA Managed Services

April 2018

From Byzantine Software Contracts to Simple & Flexible RA Managed Services

interview with Philippe Orsini

Is the way B2B/enterprise software is sold and delivered today progressive — or is it Byzantine in the age of cloud?  An expert lays out the case for managed services in RA and billing verification.

Premiere Experts Set to Speak at Summer RAG Conference in London, July 7th and 8th

May 2016

Premiere Experts Set to Speak at Summer RAG Conference in London, July 7th and 8th

by Dan Baker

The Risk and Assurance Group (RAG) has announced that its 2016 summer conference will expand into a two-day event and feature many premiere experts. 

WeDo Hosts Revenue Assurance & Fraud Management Conference in Washington DC

September 2015

WeDo Hosts Revenue Assurance & Fraud Management Conference in Washington DC

by Dan Baker

Black Swan is pleased to announce what looks to be a first class revenue assurance and fraud management conference being put on by WeDo Technologies, on October 1st and 2nd in beautiful Washington DC.

Test Call Generators: An Essential Test & Debugging Tool in Mobile Billing Assurance

August 2015

Test Call Generators: An Essential Test & Debugging Tool in Mobile Billing Assurance

interview with Steffen Öftring

An “active” test call generator (TCG) can see problems that a “passive” revenue assurance system is blind to.  Here’s a discussion on the test call RA  process, over-the-air calls versus core call injection, and test call networks in global roaming RA.

The Revenue Assurance Game: How the Rules Change in the Era of IoT & Mobile Broadband

May 2015

The Revenue Assurance Game: How the Rules Change in the Era of IoT & Mobile Broadband

interview with Rene Felber & Gadi Solotorevsky

Revenue assurance is perhaps the hardest of telecom functions to define because the term is used in so many different senses.  This discussion on the evolving role of revenue assurance was catalyzed by a survey of experts in the profession.

Day in the Life of a Revenue Assurance Analyst

August 2014

Day in the Life of a Revenue Assurance Analyst

interview with Michael Lazarou

Revenue assurance is much more than a software category.  It’s individual analysts struggling to help their larger organizations get a handle on system errors and coordination problems.  In this interview, an analyst reveals the many challenges of getting the revenue assurance job done at a small GSM operator in Europe.

Revenue Assurance: History and New Beginnings in RA Maturity

January 2014

Revenue Assurance: History and New Beginnings in RA Maturity

interview with Daniela Giacomantonio & Gadi Solotorevsky

The Roman Forum was the center of commercial life in ancient Rome.  Now, two millennia later, the Forum lives on in the exchange of ideas across countless professions and  media.  In this interview, two Revenue Assurance experts discuss both the new RA Maturity initiative of the TM Forum and the value of telco/solution vendor collaboration.

Migrating systems or launching LTE next year?  Don‘t forget transformation assurance & optimisation

November 2013

Migrating systems or launching LTE next year?  Don‘t forget transformation assurance & optimisation

by Efrat Nissimov

System transformations and network migrations are major  revenue impacting events and they should raise a big red flag.  Why?  Because data integrity issues are bound to crop up as CSPs move vital data from a legacy system to something new.  It’s time for transformation assurance.

Recent Articles