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Premiere Experts Set to Speak at Summer RAG Conference in London, July 7th and 8th

May 2016

Premiere Experts Set to Speak at Summer RAG Conference in London, July 7th and 8th

by Dan Baker

The Risk and Assurance Group (RAG) has announced that its 2016 summer conference will expand into a two-day event and feature many premiere experts. 

WeDo Hosts Revenue Assurance & Fraud Management Conference in Washington DC

September 2015

WeDo Hosts Revenue Assurance & Fraud Management Conference in Washington DC

by Dan Baker

Black Swan is pleased to announce what looks to be a first class revenue assurance and fraud management conference being put on by WeDo Technologies, on October 1st and 2nd in beautiful Washington DC.

Test Call Generators: An Essential Test & Debugging Tool in Mobile Billing Assurance

August 2015

Test Call Generators: An Essential Test & Debugging Tool in Mobile Billing Assurance

interview with Steffen Öftring

An “active” test call generator (TCG) can see problems that a “passive” revenue assurance system is blind to.  Here’s a discussion on the test call RA  process, over-the-air calls versus core call injection, and test call networks in global roaming RA.

The Revenue Assurance Game: How the Rules Change in the Era of IoT & Mobile Broadband

May 2015

The Revenue Assurance Game: How the Rules Change in the Era of IoT & Mobile Broadband

interview with Rene Felber & Gadi Solotorevsky

Revenue assurance is perhaps the hardest of telecom functions to define because the term is used in so many different senses.  This discussion on the evolving role of revenue assurance was catalyzed by a survey of experts in the profession.

Day in the Life of a Revenue Assurance Analyst

August 2014

Day in the Life of a Revenue Assurance Analyst

interview with Michael Lazarou

Revenue assurance is much more than a software category.  It’s individual analysts struggling to help their larger organizations get a handle on system errors and coordination problems.  In this interview, an analyst reveals the many challenges of getting the revenue assurance job done at a small GSM operator in Europe.

Revenue Assurance: History and New Beginnings in RA Maturity

January 2014

Revenue Assurance: History and New Beginnings in RA Maturity

interview with Daniela Giacomantonio & Gadi Solotorevsky

The Roman Forum was the center of commercial life in ancient Rome.  Now, two millennia later, the Forum lives on in the exchange of ideas across countless professions and  media.  In this interview, two Revenue Assurance experts discuss both the new RA Maturity initiative of the TM Forum and the value of telco/solution vendor collaboration.

Migrating systems or launching LTE next year?  Don‘t forget transformation assurance & optimisation

November 2013

Migrating systems or launching LTE next year?  Don‘t forget transformation assurance & optimisation

by Efrat Nissimov

System transformations and network migrations are major  revenue impacting events and they should raise a big red flag.  Why?  Because data integrity issues are bound to crop up as CSPs move vital data from a legacy system to something new.  It’s time for transformation assurance.

How can Cable/DSL Internet Providers Meet the Usage-Based Billing Mandate?

November 2013

How can Cable/DSL Internet Providers Meet the Usage-Based Billing Mandate?

interview with Ryan Guthrie

The popularity of YouTube, Netflix, and Hulu other video outlets has turned the tables on service profitability for cable/DSL service providers.  Many are moving to usage-based billing, but that largely unprepared for the revenue assurance aspects of this move.  This interview explains the technical challenge and points to solutions in billing, speed caps, and traffic revenue monitoring.

CABS Revenue Assurance: How Rural LECs can Recover $284 Million in Revenue Shortfalls

July 2013

CABS Revenue Assurance: How Rural LECs can Recover $284 Million in Revenue Shortfalls

interview with Kelly Cannon & Darrell Merschak

Independent rural LECs in the U.S. still rely on the AMA/EMI billing formats for CABS billing, even as that format has proven to be highly inaccurate as a source of inter-carrier records.  This interview includes an analysis and discussion of revenue recovery techniques ILECs can use by leveraging SS7 probes.  Also discussed are billing strategies, traffic dumping threats, and the possible fallout from the FCC’s bill-and-keep mandate.

Make Business Assurance Progress Every Day: How to Set Goals, Automate, and Energize Your Team

April 2013

Make Business Assurance Progress Every Day: How to Set Goals, Automate, and Energize Your Team

interview with Kathleen Romano

Business assurance (BA) skills have wide applicability outside the revenue assurance and fraud mangement domains.  In this article, a telecom executive explains how she’s applying her BA skills in the Payments area.  In addition to discussing the key operational challenges in Payments, the interview also provides keen insights on setting goals in business assurance, leading a team, and making critical decisions.

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