interview with Steffen Öftring
An “active” test call generator (TCG) can see problems that a “passive”
revenue assurance system is blind to. Here’s a discussion on the
test call RA process, over-the-air calls versus core call injection, and
test call networks in global roaming RA.
interview with Rene Felber & Gadi Solotorevsky
Revenue assurance is perhaps the hardest of telecom functions to define because
the term is used in so many different senses. This discussion on the evolving
role of revenue assurance was catalyzed by a survey of experts in the profession.
interview with Michael Lazarou
Revenue assurance is much more than a software category. It’s individual
analysts struggling to help their larger organizations get a handle on system
errors and coordination problems. In this interview, an analyst reveals
the many challenges of getting the revenue assurance job done at a small GSM
operator in Europe.
interview with Daniela Giacomantonio & Gadi Solotorevsky
The Roman Forum was the center of commercial life in ancient Rome. Now,
two millennia later, the Forum lives on in the exchange of ideas across countless
professions and media. In this interview, two Revenue Assurance
experts discuss both the new RA Maturity initiative of the TM Forum and the
value of telco/solution vendor collaboration.
interview with Ryan Guthrie
The popularity of YouTube, Netflix, and Hulu other video outlets has turned
the tables on service profitability for cable/DSL service providers. Many
are moving to usage-based billing, but that largely unprepared for the revenue
assurance aspects of this move. This interview explains the technical
challenge and points to solutions in billing, speed caps, and traffic revenue
interview with Kelly Cannon & Darrell Merschak
Independent rural LECs in the U.S. still rely on the AMA/EMI billing formats
for CABS billing, even as that format has proven to be highly inaccurate as
a source of inter-carrier records. This interview includes an analysis
and discussion of revenue recovery techniques ILECs can use by leveraging SS7
probes. Also discussed are billing strategies, traffic dumping threats,
and the possible fallout from the FCC’s bill-and-keep mandate.
interview with Kathleen Romano
Business assurance (BA) skills have wide applicability outside the revenue assurance
and fraud mangement domains. In this article, a telecom executive explains
how she’s applying her BA skills in the Payments area. In addition
to discussing the key operational challenges in Payments, the interview also
provides keen insights on setting goals in business assurance, leading a team,
and making critical decisions.