PrologMobile’s Simple and Brilliant Plan to Save US MNOs Billions a Year in Recovered Phones & Retained Customers

October 2019

PrologMobile’s Simple and Brilliant Plan to Save US MNOs Billions a Year in Recovered Phones & Retained Customers

interview with Seth Heine

An expert in the mobile phone reverse supply chain explains how MNOs — via a neutral third party information exchange — can recover their original phones on the used market and save huge sums in multi-year customer retention.

WeDo Explores the IoT Ecosystem in Search of Tomorrow’s Pivotal Fraud & Business Assurance Solutions

May 2019

WeDo Explores the IoT Ecosystem in Search of Tomorrow’s Pivotal Fraud & Business Assurance Solutions

interview with Carlos Marques

A veteran product manager scans the IoT terrain, discusses key fraud and assurance challenges, and explains the preparatory steps WeDo is taking to become a key player in this emerging market.

New Report: Telecom Fraud & Business Assurance Solutions, Services & Strategies

May 2019

New Report: Telecom Fraud & Business Assurance Solutions, Services & Strategies

by Dan Baker & Luke Taylor & Colin Yates

TRI publishes a new market research report, Telecom Fraud & Business Assurance Solutions, Services & Strategies.  Free executive summary available.

Subex Juggles a Wide Variety of Business Assurance and Big Data Analytics Use Cases

December 2018

Subex Juggles a Wide Variety of Business Assurance and Big Data Analytics Use Cases

interview with Rohit Maheshwari

A expert in business assurance solutions explains top use cases such as: IoT security, big data analytics/AI, network asset optimization, multi-player gaming assurance, onboarding mobile subs, and AI customer analytics.

MTN Agility: Mastering Exponential Technologies in Revenue/Fraud Assurance and Beyond

November 2018

MTN Agility: Mastering Exponential Technologies in Revenue/Fraud Assurance and Beyond

interview with Danie Maritz & Tony Sani & Luke Taylor

An in-depth look at RAFM operations and innovation at the MTN Group.  Topics discussed include RA/fraud control challenges, strategies, and MTN’s journey to exploit exponential tech (AI, robotics, and ML) in its RAFM program and support of internal non-telco businesses.

From Byzantine Software Contracts to Simple & Flexible RA Managed Services

April 2018

From Byzantine Software Contracts to Simple & Flexible RA Managed Services

interview with Philippe Orsini

Is the way B2B/enterprise software is sold and delivered today progressive — or is it Byzantine in the age of cloud?  An expert lays out the case for managed services in RA and billing verification.

Premiere Experts Set to Speak at Summer RAG Conference in London, July 7th and 8th

May 2016

Premiere Experts Set to Speak at Summer RAG Conference in London, July 7th and 8th

by Dan Baker

The Risk and Assurance Group (RAG) has announced that its 2016 summer conference will expand into a two-day event and feature many premiere experts. 

WeDo Hosts Revenue Assurance & Fraud Management Conference in Washington DC

September 2015

WeDo Hosts Revenue Assurance & Fraud Management Conference in Washington DC

by Dan Baker

Black Swan is pleased to announce what looks to be a first class revenue assurance and fraud management conference being put on by WeDo Technologies, on October 1st and 2nd in beautiful Washington DC.

Test Call Generators: An Essential Test & Debugging Tool in Mobile Billing Assurance

August 2015

Test Call Generators: An Essential Test & Debugging Tool in Mobile Billing Assurance

interview with Steffen Öftring

An “active” test call generator (TCG) can see problems that a “passive” revenue assurance system is blind to.  Here’s a discussion on the test call RA  process, over-the-air calls versus core call injection, and test call networks in global roaming RA.

The Revenue Assurance Game: How the Rules Change in the Era of IoT & Mobile Broadband

May 2015

The Revenue Assurance Game: How the Rules Change in the Era of IoT & Mobile Broadband

interview with Rene Felber & Gadi Solotorevsky

Revenue assurance is perhaps the hardest of telecom functions to define because the term is used in so many different senses.  This discussion on the evolving role of revenue assurance was catalyzed by a survey of experts in the profession.

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