Stay Focused, Coordinate and Keep it Simple: Applying Steve Jobs‘ Leadership Tenets to Telecoms and Business Assurance

June 2012

Stay Focused, Coordinate and Keep it Simple: Applying Steve Jobs‘ Leadership Tenets to Telecoms and Business Assurance

interview with Ed Shanahan

Much has already been said about the brilliance of the late Steve Jobs.  In this article, RA consultant Ed Shanahan analyzes the leadership tenets of Jobs, then uses that as a springboard for a deeper diagnosis of telecom’s organizational flaws.  It’s a rallying cry for executives and business assurance pros to get things moving in a simpler, better coordinated, and more focused direction.

Japan’s Community Assurance: The ‘Ganbatte’ Spirit

April 2011

Japan’s Community Assurance: The ‘Ganbatte’ Spirit

by Dan Baker

This story, posted a month after Japan’s devastating March 2011 tsunani, takes stock of the community assurance spirit that pervades Japanese culture and allows the nation to both overcome disasters and deliver high quality products.

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