Teamwork: Index

June 2012

Stay Focused, Coordinate and Keep it Simple: Applying Steve Jobs‘ Leadership Tenets to Telecoms and Business Assurance

interview with Ed Shanahan

Much has already been said about the brilliance of the late Steve Jobs. In this article, RA consultant Ed Shanahan analyzes the leadership tenets of Jobs, then uses that as a springboard for a deeper diagnosis of telecom’s organizational flaws. It’s a rallying cry for executives and business assurance pros to get things moving in a simpler, better coordinated, and more focused direction.

April 2011

Japan’s Community Assurance: The ‘Ganbatte’ Spirit

by Dan Baker

This story, posted a month after Japan’s devastating March 2011 tsunani, takes stock of the community assurance spirit that pervades Japanese culture and allows the nation to both overcome disasters and deliver high quality products.

Recent Articles

Lanck Telecom Raises Fraud Alarm for International Brands, Enterprise Call Centers & Carriers: Beware of Wangiri 2.0 — interview with Sergey Okhrimenko — An international wholesaler gives details about a new traffic pumping fraud dubbed Wangiri 2.0. The fraud is hard to detect and targets businesses who do lots of international calling.
Allot’s Mobile Security: Network-based Protection that 21 Million Consumers & SMBs Subscribe to — at One Euro a Month — interview with Moshe Elias — Protecting mobile users from online threats is a major opportunity for telecoms and a service very much in demand. Learn about the adoption, challenges, and marketing innovations driving mobile device cybersecurity protection.
A Black Swan Solution Guide: The Value of an Authoritative Database of Global Telephone Numbers in Fraud Control — interview with — Learn about an authoritative database of allocated numbers and special number ranges in every country of the world. The expert explains how this database adds value to any FMS or fraud analyst team.
How Thales Embeds Comms Security for Electronic OEMs & Telecoms Delivering Next Generation IoT Systems & Services — interview with Stephen Spellicy — How high-speed communications, advanced security and analytics technology gets delivered to the IoT OEMs and telecom providers. Learn why security, performance, cost and reliability are key IoT challenges.
A WeDo Conference Talk: Consulting & Analytics: Improving your Business Today, Enhancing it Tomorrow — interview with Carla Cardoso & Bernado Lucas & Thomas Steagall — Leading risk management consultants explain their mission and walk-through RA, subscription fraud, and collections cases. They also explain how analytics and machine learning can supplement process optimization.
Subex Exploits its Deep Research of Global IoT Threats to Win Telecom, Industrial, and Automotive OEM Clients — interview with Kiran Zachariah — A leader in IoT security monitoring and protection services explains the many challenges of IoT security and how his firm is exploiting its deep research and honeypots to protect telecom, industrial, and automotive OEM clients.
Moments Matter in Blocking Identity Fraud: Why Number Porting Data is a Vital Tool in Stopping Account Takeovers — interview with Kathy Timko — Matching the porting history of a telephone number to a carrier of record is now crucial to identity/credit checks by financial, healthcare, and other firms in the U.S. Learn how fraudsters exploit carrier porting processes to perform account takeover in 10 minutes; and why freshly updated porting data is needed to combat $17 billion in identity fraud.
In the Era of Telecom Security Breaches, Mobileum Brings Signaling’s Deep Detection Capability to the Fraud Fight — interview with Miguel Carrero — Security-breach-driven fraud is on the increase as fraudsters gain deeper knowledge of telecom spheres such as roaming. Using five fraud cases, an expert shows how advanced signaling techniques are taking fraud control to a higher level.
PrologMobile’s Simple and Brilliant Plan to Save US MNOs Billions a Year in Recovered Phones & Retained Customers — interview with Seth Heine — An expert in the mobile phone reverse supply chain explains how MNOs — via a neutral third party information exchange — can recover their original phones on the used market and save huge sums in multi-year customer retention.
Black Swan Solution Guide: The IPRN Database and its Use in IRSF & Wangiri Fraud Control — interview with Dan Baker & Colin Yates — The IPRN Database is a powerful new tool for helping control IRSF and Wangiri frauds. The pioneer of the category explains the value and use of the IPRN Database in this 14-page Black Swan Solution Guide.
ARM Data Center Software’s Cloud-Based Network Inventory Links Network, Operations, Billing, Sales & CRM to One Database — interview with Joe McDermott & Frank McDermott — A firm offering a cloud-based network inventory system explains the virtues of: a single underlying database, flexible conversions, task-checking workflow, new software business models, views that identify stranded assets, and connecting to Microsoft’s cloud platform.
Tethering Fraud: How Guavus Blocks the Pumping of Mobile Data Traffic and Tools Up to Deliver 5G Service Management — interview with Kent McIntosh & David Yates — How is analytics being applied to next generation data threats? Learn how tethering fraud occurs and is detected. Also discussed are: data volume reduction at the network edge, IoT fraud concerns, and automating the healing of high-quality 5G data services.
How GBSD Enables Advanced and Flexible Real-Time Fraud Blocking with its High-Trust, Mobile-Network-Embedded Softswitch — interview with Jeffrey Ross — Learn about a close-to-the-network platform that blocks mobile fruad, Reading a variety of protocols and integrated with external applications, it’s being used to combat: Wangiri, IRSF, SIM box bypass, and mobile money fraud.
White Paper: A Real-Time Cloud Service to Protect the Enterprise PBX from IRSF Fraud — by Dan Baker — Learn how a new cloud-based solution developed by Oculeus, any enterprise can protect its PBX from IRSF fraud for as little as $5 a month.