Teamwork: Index

June 2012

Stay Focused, Coordinate and Keep it Simple: Applying Steve Jobs‘ Leadership Tenets to Telecoms and Business Assurance

interview with Ed Shanahan

Much has already been said about the brilliance of the late Steve Jobs. In this article, RA consultant Ed Shanahan analyzes the leadership tenets of Jobs, then uses that as a springboard for a deeper diagnosis of telecom’s organizational flaws. It’s a rallying cry for executives and business assurance pros to get things moving in a simpler, better coordinated, and more focused direction.

April 2011

Japan’s Community Assurance: The ‘Ganbatte’ Spirit

by Dan Baker

This story, posted a month after Japan’s devastating March 2011 tsunani, takes stock of the community assurance spirit that pervades Japanese culture and allows the nation to both overcome disasters and deliver high quality products.

Recent Articles

Webinar: Wangiri Warriors: Solutions & Strategies for Fighting Call Back Fraud — interview with Arnd Baranowski & John Haraburda & Igor Skutsenya & Colin Yates — A virtual webinar where four telecom fraud control experts give their perspective on Wangiri, the callback fraud. They discusses strategies and explain the solutions they offer to service providers.
Black Swan Guide: Lanck Telecom’s Voice FMS as an On-Demand Network Service — interview with Igor Skutsenya — A Guide to a new and unique on-demand network service enabling fraud-risky international voice traffic to be monitored (and either alerted or blocked) as that traffic is routed through a wholesaler on its way to its final destinations.
A&B Handshake: A Simple Way to Control Voice Fraud via an Out-of-Band Connection between A & B Operators — interview with Sergey Okhrimenko — An A&B operator handshake provides a simple, low-cost way to deliver an out-of-band connection to identify fraudulent voice calls in real-time, better manage fraud disputes, and pave the way for greater law enforcement help.
Black Swan Solution Guide: SHAKEN / STIR Calling Number Verification & Fraud Alerting — interview with Chris Drake & Gary Richenaker — SHAKEN/STIR is the telecom industry’s first step toward reviving trust in business telephony — and has recently launched in the U.S. market. This Solution Guide features commentary from technology leaders at iconetiv, a firm heavily involved in the development of SHAKEN.
NuData Analyzes Behaviors to Stop Automated Fraud Attacks & Identify Fake Customers Inside the Firewall — interview with Robert Capps — A cybercrime expert examines the role of behavioral analysis and explains why it’s critical even when the device identity is known. He also explains how human-like automation is detected and why an analysis of browser level activity delivers an extra edge in identifying fraud attacks.
Positive’s Research Keeps Telecoms One Step Ahead of Signaling Hackers and Fraud Disasters — interview with Jimmy Jones — And joining us to discuss signaling threats and protection techniques is Jimmy Jones, Positive Technologies’ Telecom Business Development Lead. Jimmy does a great job of simplifying An expert on signaling security: walks through signaling threats; shows how hackers penetrate and capture IMSIs; analyzes the growing signaling bypass threat; and explains the strategies taken by security-savvy telecoms.
SAS Manages an Analytics Hub of Internal, 3rd Party, and AI Data for Telco-Specific, Holistic Fraud Solutions — interview with Sundeep Tengur — A leading cross-industry fraud analytics firm provides: a picture of telecom threats; perspective on subscription and onboarding fraud; parallels to fraud control in banking; and a rundown on its telco-specific approach to solving fraud problems in a holistic way.
Black Swan Solution Guide: Getting Porting History & Carrier Data to Verify Identity & Mitigate Account Takeovers — by Kathy Timko — Learn about a recently approved risk intelligence service to receive authoritative and real-time notices of numbers being ported and changes to the carrier-of-record for specific telephone numbers.
Senet’s Cloud & Shared Gateways Drive LoRaWAN IoT Adoption for Enterprise Businesses, Smart Cities & Telecoms — interview with Bruce Chatterley — An IoT netowork pioneer explains how LoRaWAN tech fits in the larger IoT ecosystem. He gives use case examples, describes deployment restraints/costs, and shows how partnering, gateway sharing, and flexible deployment options are stimulating growth.
LexisNexis Takes Identity Risk from Physical/Biometric to Network-Behavior-Sharing with 7,000 Digital Businesses — interview with Jason Lane-Sellers — An partner-network enabled identity verification system is used by some of the largest financial and e-commerce firms in the world. Learn how this new paradigm may revolutionize current identity and fraud control operations.
Subex’s COO: Machine Learning, Disruption & Adaptive Biz Models to Impact Telecoms in 2020 — interview with Shankar Roddam — In our dynamic and digital-driven world, telecoms and enterprises face many business risks. So what can you do to plot a successful future? Hear 5 prophecies on 2020 telecom trends from the Chief Operating Officer of Subex.
Lanck Telecom Raises Fraud Alarm for International Brands, Enterprise Call Centers & Carriers: Beware of Wangiri 2.0 — interview with Sergey Okhrimenko — An international wholesaler gives details about a new traffic pumping fraud dubbed Wangiri 2.0. The fraud is hard to detect and targets businesses who do lots of international calling.
Allot’s Mobile Security: Network-based Protection that 21 Million Consumers & SMBs Subscribe to — at One Euro a Month — interview with Moshe Elias — Protecting mobile users from online threats is a major opportunity for telecoms and a service very much in demand. Learn about the adoption, challenges, and marketing innovations driving mobile device cybersecurity protection.
A Black Swan Solution Guide: The Value of an Authoritative Database of Global Telephone Numbers in Fraud Control — interview with John Haraburda — Learn about an authoritative database of allocated numbers and special number ranges in every country of the world. The expert explains how this database adds value to any FMS or fraud analyst team.