Teamwork: Index

June 2012

Stay Focused, Coordinate and Keep it Simple: Applying Steve Jobs‘ Leadership Tenets to Telecoms and Business Assurance

interview with Ed Shanahan

Much has already been said about the brilliance of the late Steve Jobs. In this article, RA consultant Ed Shanahan analyzes the leadership tenets of Jobs, then uses that as a springboard for a deeper diagnosis of telecom’s organizational flaws. It’s a rallying cry for executives and business assurance pros to get things moving in a simpler, better coordinated, and more focused direction.

April 2011

Japan’s Community Assurance: The ‘Ganbatte’ Spirit

by Dan Baker

This story, posted a month after Japan’s devastating March 2011 tsunani, takes stock of the community assurance spirit that pervades Japanese culture and allows the nation to both overcome disasters and deliver high quality products.

Recent Articles

Special Report: The 2021 State of Communications-Related Fraud, Identity Theft & Consumer Protection in the USA — by Dan Baker — This 49-page free Report on communications-related fraud analyzes the FTC’s annual Sentinel consumer fraud statistics and provides a sweeping view of trends and problem areas. It also gives a cross-industry view of the practices and systems that enable fraud control, identity verification, and security in our “zero trust” digital world.
How HGC Global Communications Builds Integrated Fiber, Undersea & Platform Solutions for Southeast Asian ISPs & Content Providers — interview with Ravindran Mahalingam — The head of an international telecom division explains the challenges and opportunities faced by content providers, ISPs, gaming firms, and streaming firms. Learn about the market forces at play to win eyeballs in Southeast Asia and why partnering to deliver infrastructure and platform makes sense.
Tokopedia, Indonesia’s E-Commerce King, Partners with 11 Million Merchants; Adopts Multi-Cloud to Drive Innovation — interview with Warren Aw & Ryan de Melo — Indonesia’s Tokopedia, founded in 2009, has grown to become one of world’s leading e-commerce players. Read about its success, technology direction, and multi-cloud connectivity adoption.
An ASEAN Vision: Bring Telecom-Infrastructure Enabled Healthcare & Remote Doctor Access to Everyone — interview with Chern Chet — A medical doctor at the forefront of driving telecom connectivity enabled healthcare lays out his expansive and compelling vision of the key role 5G, clouds, mobility and AI connectivity play in serving the sick, the healthy, and those living in remote areas.
Bridge Alliance: Knocking Down Regional & Mobile Connectivity Barriers so Connected Car Markets Get Rolling in Asia — interview with Kwee Kchwee — The CEO of an Asian consortium of mobile operators explains how they help simplify and harmonize their members‘ operations in support of multi-national corporations. This integration is enabling two huge industries to come together in Asia: auto manufacturing and telco.
Subex’s New HyperSense AI-Platform Aims to Turn Telcos into Agile, Analytics-Driven Ubers and Rakutens — interview with Rohit Maheshwari — An expert explains why telcos must swiftly adopt the AI/analytics methods of hyperscaler firms. Giving telco examples where cross-company data sharing can make a difference, he explains the 12 key features of a new platform designed to deliver more agile and collaborative intelligence across a telco.
Epsilon’s Infiny NaaS Platform Brings Global Connection, Agility & Fast Provision for IoT, Clouds & Enterprises in Southeast Asia, China & Beyond — interview with Warren Aw — Network as a Service, powered by Software Defined Networks, are a faster, more agile, and more partner-friendly way of making data global connections. A leading NaaS provider explains the benefits for cloud apps, enterprise IT, and IoT.
PCCW Global: On Leveraging Global IoT Connectivity to Create Mission Critical Use Cases for Enterprises — interview with Craig Price — A leading wholesale executive explains the business challenges of the current global IoT scene as it spans many spheres: technical, political, marketing, and enterprise customer value creation.
Subex Explains its IoT Security Research Methods: From Malware & Coding Analysis to Distribution & Bad Actor Tracking — interview with Kiran Zachariah — IoT security trends and an inside-look how research and monitoring teams coordinate to deliver a full-service IoT and OT security program.
Mobile Security Leverage: MNOs to Tool up with Distributed Security Services for Globally-Connected, Mission Critical IoT — interview with Jimmy Jones — The challenge of distributing security intelligence for global IoT and opinions on how 5G/IoT security is evolving including the threats and regulatory burdens faced by MNOs.
TEOCO Brings Bottom Line Savings & Efficiency to Inter-Carrier Billing and Accounting with Machine Learning & Contract Scanning — interview with Jacob Howell — Learn the challenges and benefits of developing of new Machine Learning and Computer Vision system for wholesale billing accounting and inter-carrier contract reading.
PRISM Report on IPRN Trends 2020: An Analysis of the Destinations Fraudsters Use in IRSF & Wangiri Attacks — interview with Colin Yates — An end of year report on trends on the International Premium Rate Numbers advertised around the world that hold clues for early warning detection of traffic pumping voice frauds.
Telecom Identity Fraud 2020: A 36-Expert Analyst Report on Subscription Fraud, Identity, KYC and Security — by Dan Baker — TRI releases a new research report on telecom identity fraud and security. Black Swan readers can download a free Executive Summary of the Report.
Tackling Telecoms Subscription Fraud in a Digital World — interview with Mel Prescott & Andy Procter — Nine key recommendations on how telecoms can improve the processes and technology they use in subscription fraud and identity verification programs.