A Big Data Starter Kit in the Cloud: How Smaller Operators Can Get Rolling with Advanced Analytics

April 2015

A Big Data Starter Kit in the Cloud: How Smaller Operators Can Get Rolling with Advanced Analytics

interview with Ryan Guthrie

Medium to small operators know “big data” is out there alright, but technical staffing and cost issues have held them back from implementing it.  This interview discusses the advantages of moving advanced analytics to the cloud where operators can get up and running faster and at lower cost.

Telecoms Failing Badly in CAPEX: The Desperate Need for Asset Management & Financial Visibility

May 2014

Telecoms Failing Badly in CAPEX: The Desperate Need for Asset Management & Financial Visibility

interview with Ashwin Chalapathy

A 2012 PwC report put the telecom industry on the operating table, opened the patient up, and discovered a malignant cancer: poor network CAPEX management, a problem that puts telecoms in grave financial risk.  In this interview, a supplier of network analytics solutions provides greater detail on the problem and lays out its prescription for deeper asset management, capacity planning and data integrity checks.

History Repeats: The Big Data Revolution in Telecom Service Assurance

April 2014

History Repeats: The Big Data Revolution in Telecom Service Assurance

interview with Olav Tjelflaat

The lessons of telecom software history teach that new networks and unforeseen industry developments have an uncanny knack for disrupting business plans.  A service assurance incumbent reveals its strategy for becoming a leader in the emerging network analytics and assurance market.

From Alarms to Analytics: The Paradigm Shift in Service Assurance

March 2014

From Alarms to Analytics: The Paradigm Shift in Service Assurance

interview with Kelvin Hall

In a telecom world with millions of smart devices, the service assurance solutions of yesteryear are not getting the job done.  So alarm-heavy assurance is now shifting to big data solutions that deliver visual, multi-layered, and fine-grained views of network issues.  A data architect who works at large carriers provides an inside view of the key service provider problems driving this analytics shift.

The Shrink-Wrapped Search Engine: Why It’s Becoming a Vital Tool in Telecom Analytics

August 2013

The Shrink-Wrapped Search Engine: Why It’s Becoming a Vital Tool in Telecom Analytics

interview with Tapan Bhatt

Google invented low cost, big data computing with its distributed search engine that lives in mammoth data centers populated with thousands of commodity CPUs and disks.  Now search engine technology is available as “shrink wrapped” enterprise software.  This article explains how this new technology is solving telecom analytics problems large and small.

Harvesting Big Data Riches in Retailer Partnering, Actionable CEM & Network Optimization

August 2013

Harvesting Big Data Riches in Retailer Partnering, Actionable CEM & Network Optimization

interview with Oded Ringer

In the analytics market there’s plenty of room for small solution firms to add value through a turnkey service or cloud/licensed solution.  But what about large services firms: where do they play?  In this article you’ll learn how a global services giant leverages data of different types to help telcos: monetize retail partnerships, optimize networks, and make CEM actionable.

Raising a Telco’s Value in the Digital Ecosystem: One Use Case at a Time

July 2013

Raising a Telco’s Value in the Digital Ecosystem: One Use Case at a Time

interview with Jonathon Gordon

The speed of telecom innovation is forcing software vendors to radically adapt and transform their business models.  This article shows how a deep packet inspection company has  expanded into revenue generation, particularly  for mobile operators.  It offers a broad palette of value-adding use cases from video caching and parental controls to application-charging and DDoS security protection.

Radio Access Network Data: Why It’s Become An Immensely Useful Analytics Source

July 2013

Radio Access Network Data: Why It’s Become An Immensely Useful Analytics Source

interview with Neil Coleman

It’s hard to overstate the importance of Radio Access Network (RAN) analytics to a mobile operator’s business these days.  This article explains why the RAN data, which lives in the air interface between the base station and the handset --  can be used for a business benefit in network optimization and customer experience.

Analytics Biology: The Power of Evolving to New Data Sources and Intelligence Gathering Methods

June 2013

Analytics Biology: The Power of Evolving to New Data Sources and Intelligence Gathering Methods

interview with Paul Morrissey

Data warehouses create great value, yet it’s now time to let loose non-traditional big data platforms that create value in countless pockets of operational efficiency that have yet to be fully explored.  This article explains why telecoms must expand their analytics horizons and bring on all sorts of new data sources and novel intelligence gathering techniques.

Connecting B/OSS Silos and Linking Revenue Analytics with the Customer Experience

April 2013

Connecting B/OSS Silos and Linking Revenue Analytics with the Customer Experience

by Anssi Tauriainen

Customer experience analytics is a complex task that flexes B/OSS data to link the customer’s network experience and actions to improve it and drive greater revenue.  In this article, you’ll gain an understanding of how anayltics data needs to be managed across various customer life cycle stages and why it’s tailored for six specific user groups at the operator.

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