April 2015
A Big Data Starter Kit in the Cloud: How Smaller Operators Can Get Rolling with Advanced Analytics
interview with Ryan Guthrie
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May 2014
Telecoms Failing Badly in CAPEX: The Desperate Need for Asset Management & Financial Visibility
interview with Ashwin Chalapathy
A 2012 PwC report put the telecom industry on the operating table, opened the patient up, and discovered a malignant cancer: poor network CAPEX management, a problem that puts telecoms in grave financial risk. In this interview, a supplier of network analytics solutions provides greater detail on the problem and lays out its prescription for deeper asset management, capacity planning and data integrity checks.
April 2014
History Repeats: The Big Data Revolution in Telecom Service Assurance
interview with Olav Tjelflaat
The lessons of telecom software history teach that new networks and unforeseen industry developments have an uncanny knack for disrupting business plans. A service assurance incumbent reveals its strategy for becoming a leader in the emerging network analytics and assurance market.
March 2014
From Alarms to Analytics: The Paradigm Shift in Service Assurance
interview with Kelvin Hall
In a telecom world with millions of smart devices, the service assurance solutions of yesteryear are not getting the job done. So alarm-heavy assurance is now shifting to big data solutions that deliver visual, multi-layered, and fine-grained views of network issues. A data architect who works at large carriers provides an inside view of the key service provider problems driving this analytics shift.
August 2013
The Shrink-Wrapped Search Engine: Why It’s Becoming a Vital Tool in Telecom Analytics
interview with Tapan Bhatt
Google invented low cost, big data computing with its distributed search engine that lives in mammoth data centers populated with thousands of commodity CPUs and disks. Now search engine technology is available as “shrink wrapped” enterprise software. This article explains how this new technology is solving telecom analytics problems large and small.
August 2013
Harvesting Big Data Riches in Retailer Partnering, Actionable CEM & Network Optimization
interview with Oded Ringer
In the analytics market there’s plenty of room for small solution firms to add value through a turnkey service or cloud/licensed solution. But what about large services firms: where do they play? In this article you’ll learn how a global services giant leverages data of different types to help telcos: monetize retail partnerships, optimize networks, and make CEM actionable.
July 2013
Raising a Telco’s Value in the Digital Ecosystem: One Use Case at a Time
interview with Jonathon Gordon
The speed of telecom innovation is forcing software vendors to radically adapt and transform their business models. This article shows how a deep packet inspection company has expanded into revenue generation, particularly for mobile operators. It offers a broad palette of value-adding use cases from video caching and parental controls to application-charging and DDoS security protection.
July 2013
Radio Access Network Data: Why It’s Become An Immensely Useful Analytics Source
interview with Neil Coleman
It’s hard to overstate the importance of Radio Access Network (RAN) analytics to a mobile operator’s business these days. This article explains why the RAN data, which lives in the air interface between the base station and the handset -- can be used for a business benefit in network optimization and customer experience.
June 2013
Analytics Biology: The Power of Evolving to New Data Sources and Intelligence Gathering Methods
interview with Paul Morrissey
Data warehouses create great value, yet it’s now time to let loose non-traditional big data platforms that create value in countless pockets of operational efficiency that have yet to be fully explored. This article explains why telecoms must expand their analytics horizons and bring on all sorts of new data sources and novel intelligence gathering techniques.
April 2013
Connecting B/OSS Silos and Linking Revenue Analytics with the Customer Experience
by Anssi Tauriainen
Customer experience analytics is a complex task that flexes B/OSS data to link the customer’s network experience and actions to improve it and drive greater revenue. In this article, you’ll gain an understanding of how anayltics data needs to be managed across various customer life cycle stages and why it’s tailored for six specific user groups at the operator.
More Stories in Index
- A Big Data Starter Kit in the Cloud: How Smaller Operators Can Get Rolling with Advanced Analytics — interview with Ryan Guthrie — Medium to small operators know “big data” is out there alright, but technical staffing and cost issues have held them back from implementing it. This interview discusses the advantages of moving advanced analytics to the cloud where operators can get up and running faster and at lower cost.
Recent Articles
- An Easy-to-Deploy Fraud-Control Handshake for Voice Operators is Here: When Will it Takeoff? — interview with Vasily Birulin — Real-time sharing of signaling data between originating and terminating carriers delivers a fraud-watching handshake before a call starts and as long as the call is active.
- Well done, Fraud Fighter. I Now Promote You to Superhero of Trusted Communications — interview with Peter Ford — A “trusted communications superhero” campaign raises awareness of several inter-related professions that protect digital engagement for telecoms, enterprises, and the public sector.
- The Bite Group Teams with Elitnet to Deliver Advanced Wangiri and ML-based Fraud Control — interview with Jonas Milerius & Vidmantas Sablinskas — The Lithuania-based Bite Group has adopted Onyx, an ML- and rules-based off-the-shelf FMS from Elitnet. Bite’s head of fraud management and Elitnet’s solution architect discuss challenges and opportunities faced by small- to mid-sized MNOs as they implement and customize an affordable rules- and machine-learning-based FMS.
- GCX Builds a Layer 1 Subsea OSS: Wavelengths to Data Centers and Persistent Edge Connectivity for Clouds — interview with Jim Fagan — A tutorial on the business of undersea cables and how edge computing, clouds, and a subsea software defined network (SDN) will work together to deliver connectivity and advanced IoT use cases such as the connected car.
- Registered Caller: A Centralized Registry Service to Collect, Vet and Send Enterprise STIR/SHAKEN and Rich Call Data to Consumers — interview with George Cray & Tom Sawanobori — A fraud control solution vendor and national wireless association have teamed up to drive adoption of a new, central cloud service for enterprise vetting and validation to leverage STIR/SHAKEN info for telecoms in the U.S. market.
- Special Report: The 2021 State of Communications-Related Fraud, Identity Theft & Consumer Protection in the USA — by Dan Baker — This 49-page free Report on communications-related fraud analyzes the FTC’s annual Sentinel consumer fraud statistics and provides a sweeping view of trends and problem areas. It also gives a cross-industry view of the practices and systems that enable fraud control, identity verification, and security in our “zero trust” digital world.
- How HGC Global Communications Builds Integrated Fiber, Undersea & Platform Solutions for Southeast Asian ISPs & Content Providers — interview with Ravindran Mahalingam — The head of an international telecom division explains the challenges and opportunities faced by content providers, ISPs, gaming firms, and streaming firms. Learn about the market forces at play to win eyeballs in Southeast Asia and why partnering to deliver infrastructure and platform makes sense.
- Tokopedia, Indonesia’s E-Commerce King, Partners with 11 Million Merchants; Adopts Multi-Cloud to Drive Innovation — interview with Warren Aw & Ryan de Melo — Indonesia’s Tokopedia, founded in 2009, has grown to become one of world’s leading e-commerce players. Read about its success, technology direction, and multi-cloud connectivity adoption.
- An ASEAN Vision: Bring Telecom-Infrastructure Enabled Healthcare & Remote Doctor Access to Everyone — interview with Chern Chet — A medical doctor at the forefront of driving telecom connectivity enabled healthcare lays out his expansive and compelling vision of the key role 5G, clouds, mobility and AI connectivity play in serving the sick, the healthy, and those living in remote areas.
- Bridge Alliance: Knocking Down Regional & Mobile Connectivity Barriers so Connected Car Markets Get Rolling in Asia — interview with Kwee Kchwee — The CEO of an Asian consortium of mobile operators explains how they help simplify and harmonize their members‘ operations in support of multi-national corporations. This integration is enabling two huge industries to come together in Asia: auto manufacturing and telco.
- Subex’s New HyperSense AI-Platform Aims to Turn Telcos into Agile, Analytics-Driven Ubers and Rakutens — interview with Rohit Maheshwari — An expert explains why telcos must swiftly adopt the AI/analytics methods of hyperscaler firms. Giving telco examples where cross-company data sharing can make a difference, he explains the 12 key features of a new platform designed to deliver more agile and collaborative intelligence across a telco.
- Epsilon’s Infiny NaaS Platform Brings Global Connection, Agility & Fast Provision for IoT, Clouds & Enterprises in Southeast Asia, China & Beyond — interview with Warren Aw — Network as a Service, powered by Software Defined Networks, are a faster, more agile, and more partner-friendly way of making data global connections. A leading NaaS provider explains the benefits for cloud apps, enterprise IT, and IoT.
- PCCW Global: On Leveraging Global IoT Connectivity to Create Mission Critical Use Cases for Enterprises — interview with Craig Price — A leading wholesale executive explains the business challenges of the current global IoT scene as it spans many spheres: technical, political, marketing, and enterprise customer value creation.
- Subex Explains its IoT Security Research Methods: From Malware & Coding Analysis to Distribution & Bad Actor Tracking — interview with Kiran Zachariah — IoT security trends and an inside-look how research and monitoring teams coordinate to deliver a full-service IoT and OT security program.
