Opportunities & Obstacles: Consultant Luke Taylor Muses on the State of the Telecom Risk Assurance Business

August 2020

Opportunities & Obstacles: Consultant Luke Taylor Muses on the State of the Telecom Risk Assurance Business

interview with Luke Taylor

A rambling discussion on the state of the risk assurance business with Luke Taylor, independent consultant in telecom revenue/fraud assurance and solution requirements and marketing.

A WeDo Conference Talk: Consulting & Analytics: Improving your Business Today, Enhancing it Tomorrow

November 2019

A WeDo Conference Talk: Consulting & Analytics: Improving your Business Today, Enhancing it Tomorrow

interview with Carla Cardoso & Bernado Lucas & Thomas Steagall

Leading risk management consultants explain their mission and walk-through RA, subscription fraud, and collections cases.  They also explain how analytics and machine learning can supplement process optimization.

PwC on the Business of Revenue Assurance Consulting & Mentoring

September 2011

PwC on the Business of Revenue Assurance Consulting & Mentoring

interview with Tim Banks & Dan Stevens

Revenue assurance consulting firms offer a broad range of services to clients these days.  The article explains the practice of mentoring RA mangers and providing a CFO with visibility on the status of an operator’s business controls.  Perspective is also offered on the value of RA software and the opportunity to broaden the RA practice scope.

Ericsson: Revenue Assurance Consulting With an NGN Flavor

June 2011

Ericsson: Revenue Assurance Consulting With an NGN Flavor

interview with Thomas Steagall

Helping operators detect billing and provisioning problem is merely table stakes in the RA services business these days.  The article discuss why operators need to ramp up their RA function with service experience and group-wide financial health monitoring.  Advise is also offered on: key RA maturity questions, risk-and-reward contracts, and how to extract greater value from software investments.

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