Business Assurance: Index

Subex’s IDcentral Monetizes Telco & Enterprise Data to Deliver Digital ID & Risk Metric Services for Financing, KYC & More

September 2020

Subex’s IDcentral Monetizes Telco & Enterprise Data to Deliver Digital ID & Risk Metric Services for Financing, KYC & More

interview with Shankar Roddam

A new digital intelligence service that monetizes the idle data of telecoms and enterprises while also earning a good return for the owner of the data.

New Report: Telecom Fraud & Business Assurance Solutions, Services & Strategies

May 2019

New Report: Telecom Fraud & Business Assurance Solutions, Services & Strategies

by Dan Baker & Luke Taylor & Colin Yates

TRI publishes a new market research report, Telecom Fraud & Business Assurance Solutions, Services & Strategies. Free executive summary available.

Subex Juggles a Wide Variety of Business Assurance and Big Data Analytics Use Cases

December 2018

Subex Juggles a Wide Variety of Business Assurance and Big Data Analytics Use Cases

interview with Rohit Maheshwari

A expert in business assurance solutions explains top use cases such as: IoT security, big data analytics/AI, network asset optimization, multi-player gaming assurance, onboarding mobile subs, and AI customer analytics.

Premiere Experts Set to Speak at Summer RAG Conference in London, July 7th and 8th

May 2016

Premiere Experts Set to Speak at Summer RAG Conference in London, July 7th and 8th

by Dan Baker

The Risk and Assurance Group (RAG) has announced that its 2016 summer conference will expand into a two-day event and feature many premiere experts.

RA Prevention: How to Manage Revenue Risks and Communicate RA’s Value to Senior Execs

October 2012

RA Prevention: How to Manage Revenue Risks and Communicate RA’s Value to Senior Execs

by Shaul Moav

The era of revenue assurance prevention and risk assessment is here. Several of the mature operators of the world have developed their own methodologies and tools. Using firefighting and fire prevention as a metaphor, the article details a new commercial software approach explaining the goals, method of risk evaluation, and senior executive dashboards developed for the process.

From Risk to Robust: Turning the Big Picture Into a Real Agenda for Change in Telecoms

April 2012

From Risk to Robust: Turning the Big Picture Into a Real Agenda for Change in Telecoms

by Eric Priezkalns

Inspired by a Financial Times article written by Nassim Taleb, author of “The Black Swan”, here is an insightful and entertaining primer on telecom risk management. The article takes ten risk management lessons from Taleb and applies them specifically to the communications industry. You’ll learn about the value of small scale trials, organization accountability, cures for a blame culture, incentives that work, the power of simplicity, and more.

Synthesizing the Telecom Business Assurance Practice With the Analytics World

March 2012

Synthesizing the Telecom Business Assurance Practice With the Analytics World

by Dan Baker

Business assurance is a wrapper term that allows you to draw a circle around various telecom assurance, control, and optimization activities. This article maps business assurance as a subset of telecom analytics, constrasting it with marketing analytics while a diagram shows where biz assurance fits in the larger B/OSS world.

Revenue Assurance vs. Business Assurance: Who’s the Rightful King of Controls Software?

October 2011

Revenue Assurance vs. Business Assurance: Who’s the Rightful King of Controls Software?

interview with Sergio Silvestre

Business controls software, originally developed for RA, is finding application in other areas of the business such as internal audit, collections, security and risk management. This article argues that “business assurance” is the best term to describe this broader set of controls software that can find a home in numerous departments or functions of a CSP’s business.

Recent Articles

An Easy-to-Deploy Fraud-Control Handshake for Voice Operators is Here: When Will it Takeoff? — interview with Vasily Birulin — Real-time sharing of signaling data between originating and terminating carriers delivers a fraud-watching handshake before a call starts and as long as the call is active.
Well done, Fraud Fighter. I Now Promote You to Superhero of Trusted Communications — interview with Peter Ford — A “trusted communications superhero” campaign raises awareness of several inter-related professions that protect digital engagement for telecoms, enterprises, and the public sector.
The Bite Group Teams with Elitnet to Deliver Advanced Wangiri and ML-based Fraud Control — interview with Jonas Milerius & Vidmantas Sablinskas — The Lithuania-based Bite Group has adopted Onyx, an ML- and rules-based off-the-shelf FMS from Elitnet. Bite’s head of fraud management and Elitnet’s solution architect discuss challenges and opportunities faced by small- to mid-sized MNOs as they implement and customize an affordable rules- and machine-learning-based FMS.
GCX Builds a Layer 1 Subsea OSS: Wavelengths to Data Centers and Persistent Edge Connectivity for Clouds — interview with Jim Fagan — A tutorial on the business of undersea cables and how edge computing, clouds, and a subsea software defined network (SDN) will work together to deliver connectivity and advanced IoT use cases such as the connected car.
Registered Caller: A Centralized Registry Service to Collect, Vet and Send Enterprise STIR/SHAKEN and Rich Call Data to Consumers — interview with George Cray & Tom Sawanobori — A fraud control solution vendor and national wireless association have teamed up to drive adoption of a new, central cloud service for enterprise vetting and validation to leverage STIR/SHAKEN info for telecoms in the U.S. market.
Special Report: The 2021 State of Communications-Related Fraud, Identity Theft & Consumer Protection in the USA — by Dan Baker — This 49-page free Report on communications-related fraud analyzes the FTC’s annual Sentinel consumer fraud statistics and provides a sweeping view of trends and problem areas. It also gives a cross-industry view of the practices and systems that enable fraud control, identity verification, and security in our “zero trust” digital world.
How HGC Global Communications Builds Integrated Fiber, Undersea & Platform Solutions for Southeast Asian ISPs & Content Providers — interview with Ravindran Mahalingam — The head of an international telecom division explains the challenges and opportunities faced by content providers, ISPs, gaming firms, and streaming firms. Learn about the market forces at play to win eyeballs in Southeast Asia and why partnering to deliver infrastructure and platform makes sense.
Tokopedia, Indonesia’s E-Commerce King, Partners with 11 Million Merchants; Adopts Multi-Cloud to Drive Innovation — interview with Warren Aw & Ryan de Melo — Indonesia’s Tokopedia, founded in 2009, has grown to become one of world’s leading e-commerce players. Read about its success, technology direction, and multi-cloud connectivity adoption.
An ASEAN Vision: Bring Telecom-Infrastructure Enabled Healthcare & Remote Doctor Access to Everyone — interview with Chern Chet — A medical doctor at the forefront of driving telecom connectivity enabled healthcare lays out his expansive and compelling vision of the key role 5G, clouds, mobility and AI connectivity play in serving the sick, the healthy, and those living in remote areas.
Bridge Alliance: Knocking Down Regional & Mobile Connectivity Barriers so Connected Car Markets Get Rolling in Asia — interview with Kwee Kchwee — The CEO of an Asian consortium of mobile operators explains how they help simplify and harmonize their members‘ operations in support of multi-national corporations. This integration is enabling two huge industries to come together in Asia: auto manufacturing and telco.
Subex’s New HyperSense AI-Platform Aims to Turn Telcos into Agile, Analytics-Driven Ubers and Rakutens — interview with Rohit Maheshwari — An expert explains why telcos must swiftly adopt the AI/analytics methods of hyperscaler firms. Giving telco examples where cross-company data sharing can make a difference, he explains the 12 key features of a new platform designed to deliver more agile and collaborative intelligence across a telco.
Epsilon’s Infiny NaaS Platform Brings Global Connection, Agility & Fast Provision for IoT, Clouds & Enterprises in Southeast Asia, China & Beyond — interview with Warren Aw — Network as a Service, powered by Software Defined Networks, are a faster, more agile, and more partner-friendly way of making data global connections. A leading NaaS provider explains the benefits for cloud apps, enterprise IT, and IoT.
PCCW Global: On Leveraging Global IoT Connectivity to Create Mission Critical Use Cases for Enterprises — interview with Craig Price — A leading wholesale executive explains the business challenges of the current global IoT scene as it spans many spheres: technical, political, marketing, and enterprise customer value creation.
Subex Explains its IoT Security Research Methods: From Malware & Coding Analysis to Distribution & Bad Actor Tracking — interview with Kiran Zachariah — IoT security trends and an inside-look how research and monitoring teams coordinate to deliver a full-service IoT and OT security program.