Convenient & Spam-Free: Why 800-Number Texting (8MS) is a Growing B2C Channel in North America

October 2020

Convenient & Spam-Free: Why 800-Number Texting (8MS) is a Growing B2C Channel in North America

interview with Michael Gilbert

Texting is emerging as a highly trusted and convenient ways to communicate with businesses.  An expert in texting innovations explains 8MS toll-free B2C texting and gives his perspective on texting enrichment trends in North America.

A&B Handshake: A Simple Way to Control Voice Fraud via an Out-of-Band Connection between A & B Operators

May 2020

A&B Handshake: A Simple Way to Control Voice Fraud via an Out-of-Band Connection between A & B Operators

interview with Sergey Okhrimenko

An A&B operator handshake provides a simple, low-cost way to deliver an out-of-band connection to identify fraudulent voice calls in real-time, better manage fraud disputes, and pave the way for greater law enforcement help.

Black Swan Solution Guide: SHAKEN / STIR Calling Number Verification & Fraud Alerting

May 2020

Black Swan Solution Guide: SHAKEN / STIR Calling Number Verification & Fraud Alerting

interview with Chris Drake & Gary Richenaker

SHAKEN/STIR is the telecom industry’s first step toward reviving trust in business telephony — and has recently launched in the U.S. market.  This Solution Guide features commentary from technology leaders at iconetiv, a firm heavily involved in the development of SHAKEN.

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