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May 2013

How to Blaze an Access Path to Siloed Enterprise Data and Avoid the High Cost of Systems Integration

How to Blaze an Access Path to Siloed Enterprise Data and Avoid the High Cost of Systems Integration

Dear Colleague:

Systems integration has always a big issue in the telecom back office.  Yet history tells us that it’s a messy and risky exercise when done on a large scale.

Just about every telecom IT department out there has been stung at one time or another by a  very expensive integration program that either failed or took too long.  Yet at so many operators, the need for integration has only grown because the number and/or complexity of business systems has expanded.

Well now you have another option to systems integration, and I’ve written a white paper on this subject entitled: Enabling IT Innovation: How to Blaze an Access Path to Siloed Enterprise Data and Avoid the High Cost of Systems Integration..

The paper explains a new data access method called “semantic search” and one of leading proponents of this approach, Ontology Systems, sponsored this paper and gave me three hours worth of briefings so I could fully understood its significance.  Black Swan readers will recall we briefly covered Ontology’s approach in a previous interview.

If you are not familiar with semantic search, I think you’ll find the paper highly interesting reading: in my opinion, this is a major paradigm shift in the way telecoms will deliver better data agility.

Here are  the main themes in the paper:

  • IT’s New Role -- Why enterprise IT departments are increasingly being called on to drive innovation in addition to their traditional role of keeping the corporate lights on.
  • Data Agility Success -- Why the successful IT teams will be those who maximize the amount of mission critical data that’s “on-the-grid”.
  • IT’s Integration Dilemma -- Why IT is stuck in a quandry: it can‘t live without systems integration, but IT also can’t afford the costs and risks of large integration programs.
  • Introducing Semantic Search -- How semantic search provides a low cost alternative to systems integration by not explicitly mapping the data model to a hard-wired schema.
  • Semantic Search Options -- How semantics search allows you to address the two extremes in the data agility spectrum: simple search and or a more complex integration-like model.
  • Achieving Balance -- Where best to apply semantic search vs. traditional integration.
  • Widening the Data Landscape -- Why it’s important to include certain ad hoc systems such as Excel sheets and homegrown databases into the larger mission critical data envelope.

Please download the 5-page paper directly from Ontology’s website.

Happy reading,

Dan Baker Signature

Dan Baker
Research Director, TRI
Editor, Black Swan Telecom Journal

Copyright 2013 Black Swan Telecom Journal


About the Expert

Dan Baker

Dan Baker

Dan Baker is research director of Technology Research Institute (TRI) and editor of the on-line magazines Black Swan Telecom Journal, Top Operator, and FraudTech Journal.

Technology Research Institute (TRI) has been writing and researching telecom software and systems markets since 1994.  Its industry reports have covered the gamut of telecom systems from billing and service assurance... to customer care and provisioning.  In recent years, TRI has authored major reports on Fraud Management, Revenue Assurance and Telecom Analytics/Big Data solutions.   Contact Dan via

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