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From REVENUE ASSURE

MTN Agility: Mastering Exponential Technologies in Revenue/Fraud Assurance and Beyond

interview with Danie Maritz & Tony Sani & Luke Taylor

MTN Agility: Mastering Exponential Technologies in Revenue/Fraud Assurance and Beyond

An in-depth look at RAFM operations and innovation at the MTN Group.  Topics discussed include RA/fraud control challenges, strategies, and MTN’s journey to exploit exponential tech (AI, robotics, and ML) in its RAFM program and support of internal non-telco businesses.

From FRAUD CONTROL

SS7-Savvy LATRO Teams Up with Law Enforcement to Seize SIM Boxes; Expands into RA Managed Services

interview with Don Reinhart

An expert in SIM Box bypass fraud control explains the value of signaling in pre-call detection of bypass fraud.  Also discussed are: the geo-location of SIM boxes; teaming with regulators and police to seize equipment and make arrests; RAFM managed services; and ID problems in the world of IoT.

From FRAUD CONTROL

Art of the Fugue: Bringing the Baroque World of Telecom Reference Data to Fraud Management

interview with Guy Howie

A tutorial on the role of telecom reference data in billing, revenue assurance, and pricing analysis.  The interview includes details on four new reference databases in fraud control.

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Share, Educate & Tighten Controls: How to Instill a Strong Telecom Risk & Anti-Fraud Culture From FRAUD CONTROL

Share, Educate & Tighten Controls: How to Instill a Strong Telecom Risk & Anti-Fraud Culture

interview with Luke Taylor

Learn the steps operators should take to: educate staff/customers in fraud prevention and assure against mobile service abuse.  The interview also dives deep into risk issues that affect the African continent.

From FRAUD CONTROL

How IRSF Predators are Evolving their Fraud Attacks on the Weak and Unprotected of the Telecom Serengeti

interview with Colin Yates

Fraud fighter Colin Yates shares some startling research data and facts on how fraudsters are using automation and other techniques get around the recent success operators have had in blocking fraud, particularly to high-revenue destinations.

NuData Shines Digital Behavior Light on Operating Telecoms Securely in a World Darkened by Identity Fraud From FRAUD CONTROL

NuData Shines Digital Behavior Light on Operating Telecoms Securely in a World Darkened by Identity Fraud

interview with Ryan Wilk

A tutorial on digital behavior analysis and how it drives value for telecoms in: greater fraud protection and intelligence to improve the digital customer experience.

From Byzantine Software Contracts to Simple & Flexible RA Managed Services From REVENUE ASSURE

From Byzantine Software Contracts to Simple & Flexible RA Managed Services

interview with Philippe Orsini

Is the way B2B/enterprise software is sold and delivered today progressive — or is it Byzantine in the age of cloud?  An expert lays out the case for managed services in RA and billing verification.

Non-Verbal Speech Analytics: Monitoring Voice Calls in Real-Time for Customer Care, Sales, Retention & Onboarding From ANALYTICS

Non-Verbal Speech Analytics: Monitoring Voice Calls in Real-Time for Customer Care, Sales, Retention & Onboarding

interview with Yoav Degani

Non-verbal speech analysis studies the emotional context of voice qualities like intonation, tone, emphasis and rhythm.  A pioneer in voice analytics explains how its technology benefits customer care, sales, retention and onboarding.

Fraud Management in Music City: The 2017 Equinox Protector User Group Meeting From FRAUD CONTROL

Fraud Management in Music City: The 2017 Equinox Protector User Group Meeting

by Dan Baker

Program details of an upcoming fraud management conference in Nashville, Tennessee in November 2017.  It’s the Equinox Protector User Group Meeting.

Mobileum Brings Analytic Scans & Minimally Invasive Treatment to Fraud Removal From FRAUD CONTROL

Mobileum Brings Analytic Scans & Minimally Invasive Treatment to Fraud Removal

interview with Jason Lane-Sellers

Advanced analytics-driven fraud detection has arriving.  It enables targeted treatment of fraud cases, lessening customer experience mistakes such as blocking calls to legitimate businesses.

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