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From FRAUD CONTROL

Art of the Fugue: Bringing the Baroque World of Telecom Reference Data to Fraud Management

interview with Guy Howie

Art of the Fugue: Bringing the Baroque World of Telecom Reference Data to Fraud Management

A tutorial on the role of telecom reference data in billing, revenue assurance, and pricing analysis.  The interview includes details on four new reference databases in fraud control.

From FRAUD CONTROL

Share, Educate & Tighten Controls: How to Instill a Strong Telecom Risk & Anti-Fraud Culture

interview with Luke Taylor

Learn the steps operators should take to: educate staff/customers in fraud prevention and assure against mobile service abuse.  The interview also dives deep into risk issues that affect the African continent.

From FRAUD CONTROL

How IRSF Predators are Evolving their Fraud Attacks on the Weak and Unprotected of the Telecom Serengeti

interview with Colin Yates

Fraud fighter Colin Yates shares some startling research data and facts on how fraudsters are using automation and other techniques get around the recent success operators have had in blocking fraud, particularly to high-revenue destinations.

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NuData Shines Digital Behavior Light on Operating Telecoms Securely in a World Darkened by Identity Fraud From FRAUD CONTROL

NuData Shines Digital Behavior Light on Operating Telecoms Securely in a World Darkened by Identity Fraud

interview with Ryan Wilk

A tutorial on digital behavior analysis and how it drives value for telecoms in: greater fraud protection and intelligence to improve the digital customer experience.

From REVENUE ASSURE

From Byzantine Software Contracts to Simple & Flexible RA Managed Services

interview with Philippe Orsini

Is the way B2B/enterprise software is sold and delivered today progressive — or is it Byzantine in the age of cloud?  An expert lays out the case for managed services in RA and billing verification.

Non-Verbal Speech Analytics: Monitoring Voice Calls in Real-Time for Customer Care, Sales, Retention & Onboarding From ANALYTICS

Non-Verbal Speech Analytics: Monitoring Voice Calls in Real-Time for Customer Care, Sales, Retention & Onboarding

interview with Yoav Degani

Non-verbal speech analysis studies the emotional context of voice qualities like intonation, tone, emphasis and rhythm.  A pioneer in voice analytics explains how its technology benefits customer care, sales, retention and onboarding.

Fraud Management in Music City: The 2017 Equinox Protector User Group Meeting From FRAUD CONTROL

Fraud Management in Music City: The 2017 Equinox Protector User Group Meeting

by Dan Baker

Program details of an upcoming fraud management conference in Nashville, Tennessee in November 2017.  It’s the Equinox Protector User Group Meeting.

Mobileum Brings Analytic Scans & Minimally Invasive Treatment to Fraud Removal From FRAUD CONTROL

Mobileum Brings Analytic Scans & Minimally Invasive Treatment to Fraud Removal

interview with Jason Lane-Sellers

Advanced analytics-driven fraud detection has arriving.  It enables targeted treatment of fraud cases, lessening customer experience mistakes such as blocking calls to legitimate businesses.

Metadata Toolkit: Mediating the IP Network in Support of Fresh Security Apps From SECURITY

Metadata Toolkit: Mediating the IP Network in Support of Fresh Security Apps

interview with Bob Noel

Mediating the IP network has always been an issue due to its sheer complexity.  But now a clever software supplier uses metadata to abstract network events and economically enable the development of near-real-time security apps.

Stealth Test Calls: A Powerful New Weapon in the Fight to Block SIM Box Bypass From FRAUD CONTROL

Stealth Test Calls: A Powerful New Weapon in the Fight to Block SIM Box Bypass

interview with Kenneth Mouton

SIM Box bypass is a highly challenging interconnect fraud to detect.  An expert explains the benefits of a new hybrid test call and CDR profiling systems.  Also discussed is a major anti-fraud breakthrough: stealth test calls.

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