Recent Articles

• Oculeus Launches IRSF Fraud Defense-in-Depth for Enterprises; Cloud Service Screens & Blocks Calls at PBX — interview with Arnd Baranowski — A revolutionary IRSF fraud service stops and blocks fraud at the enterprise PBX.  The story explains the service’s SIP signaling, global PBX registration, security, and plans for telecoms to offer the service to their enterprise customers.
• Subex Juggles a Wide Variety of Business Assurance and Big Data Analytics Use Cases — interview with Rohit Maheshwari — A expert in business assurance solutions explains top use cases such as: IoT security, big data analytics/AI, network asset optimization, multi-player gaming assurance, onboarding mobile subs, and AI customer analytics.
• MTN Agility: Mastering Exponential Technologies in Revenue/Fraud Assurance and Beyond — interview with Danie Maritz & Tony Sani & Luke Taylor — An in-depth look at RAFM operations and innovation at the MTN Group.  Topics discussed include RA/fraud control challenges, strategies, and MTN’s journey to exploit exponential tech (AI, robotics, and ML) in its RAFM program and support of internal non-telco businesses.
• SS7-Savvy LATRO Teams Up with Law Enforcement to Seize SIM Boxes; Expands into RA Managed Services — interview with Don Reinhart — An expert in SIM Box bypass fraud control explains the value of signaling in pre-call detection of bypass fraud.  Also discussed are: the geo-location of SIM boxes; teaming with regulators and police to seize equipment and make arrests; RAFM managed services; and ID problems in the world of IoT.
• Art of the Fugue: Bringing the Baroque World of Telecom Reference Data to Fraud Management — interview with Guy Howie — A tutorial on the role of telecom reference data in billing, revenue assurance, and pricing analysis.  The interview includes details on four new reference databases in fraud control.
• Share, Educate & Tighten Controls: How to Instill a Strong Telecom Risk & Anti-Fraud Culture — interview with Luke Taylor — Learn the steps operators should take to: educate staff/customers in fraud prevention and assure against mobile service abuse.  The interview also dives deep into risk issues that affect the African continent.
• How IRSF Predators are Evolving their Fraud Attacks on the Weak and Unprotected of the Telecom Serengeti — interview with Colin Yates — Fraud fighter Colin Yates shares some startling research data and facts on how fraudsters are using automation and other techniques get around the recent success operators have had in blocking fraud, particularly to high-revenue destinations.
• NuData Shines Digital Behavior Light on Operating Telecoms Securely in a World Darkened by Identity Fraud — interview with Ryan Wilk — A tutorial on digital behavior analysis and how it drives value for telecoms in: greater fraud protection and intelligence to improve the digital customer experience.
• From Byzantine Software Contracts to Simple & Flexible RA Managed Services — interview with Philippe Orsini — Is the way B2B/enterprise software is sold and delivered today progressive — or is it Byzantine in the age of cloud?  An expert lays out the case for managed services in RA and billing verification.
• Non-Verbal Speech Analytics: Monitoring Voice Calls in Real-Time for Customer Care, Sales, Retention & Onboarding — interview with Yoav Degani — Non-verbal speech analysis studies the emotional context of voice qualities like intonation, tone, emphasis and rhythm.  A pioneer in voice analytics explains how its technology benefits customer care, sales, retention and onboarding.
• Fraud Management in Music City: The 2017 Equinox Protector User Group Meeting — by Dan Baker — Program details of an upcoming fraud management conference in Nashville, Tennessee in November 2017.  It’s the Equinox Protector User Group Meeting.
• Mobileum Brings Analytic Scans & Minimally Invasive Treatment to Fraud Removal — interview with Jason Lane-Sellers — Advanced analytics-driven fraud detection has arriving.  It enables targeted treatment of fraud cases, lessening customer experience mistakes such as blocking calls to legitimate businesses.
• Metadata Toolkit: Mediating the IP Network in Support of Fresh Security Apps — interview with Bob Noel — Mediating the IP network has always been an issue due to its sheer complexity.  But now a clever software supplier uses metadata to abstract network events and economically enable the development of near-real-time security apps.
• Stealth Test Calls: A Powerful New Weapon in the Fight to Block SIM Box Bypass — interview with Kenneth Mouton — SIM Box bypass is a highly challenging interconnect fraud to detect.  An expert explains the benefits of a new hybrid test call and CDR profiling systems.  Also discussed is a major anti-fraud breakthrough: stealth test calls.
• Telecoms Need to Step Up their Game in Subscription Fraud and Customer Onboarding Control — interview with Luke Taylor — Know your customer and subscription fraud systems critical investments for telcos today.  An expert discusses: delivering first-class onboarding controls; selecting risk mitigation priorities; and integrating back end systems.