Recent Articles

• Calculating the Fraud Risks of the Digital Era — by Dror Eshet — Digital and mobile technology are an integral part of our daily lives.  Not only is the technology evolving at a frantic rate, but a leading fraud expert explains how fraudsters now team with one another to commit their crimes and magnify the risks to users, companies, and global infrastructure.
• BT Americas Security Chief: Security is No Longer Just an IT Problem, It’s a Major Board Room Concern — interview with Jason Cook — A global expert on security explains six key motivators that are driving enterprises and telecoms to strengthen their security protection.
• Multi-Vendor SDN/NFV Services: How Integrators Collaborate to Drive the Next Era of Network Automation — interview with Bartosz Michalik & Marcin Paszkiewicz — What technical steps are required to orchestrate NFV/SDN and legacy multi-vendor networks?  This tutorial explains the role of key development standards like OpenDaylight and  integration challenges in the new era.
• Premiere Experts Set to Speak at Summer RAG Conference in London, July 7th and 8th — by Dan Baker — The Risk and Assurance Group (RAG) has announced that its 2016 summer conference will expand into a two-day event and feature many premiere experts. 
• Monetizing NFV/SDN: How Policy Will Allow Virtual Networks to Play in the Big Leagues — interview with Ari Banerjee — What’s it going to take to transform a bunch of VNFs into a large, synchronized network of VNFs that delivers a huge commercial advantage for operators?  A leading supplier of OSS/BSS solutions explains why closed loop automation and policy are key.
• Webinar: From Wholesale Settlement  to Global Partner Management — by Dan Baker — A 40 minute webinar providing a sweeping view of the challenges and opportunities service providers face as they try to manage a far more complex wholesale and partnering scene.
• Pure Play NFV: Lessons Learned from Masergy’s Virtual Deployment for a Global Enterprise — interview with Prayson Pate — NFV is just getting off the ground, but one cloud provider to enterprises making a stir in virtual technology waters is Masergy.  Here are lessons learned from Masergy’s recent global deployment using a NFV pure play software approach.
• The Digital Enabler: A Charging, Self-Care & Marketing Platform at the Core of the Mobile Business — interview with Jennifer Kyriakakis — The digital enabler is a central platform that ties together charging, self-care, and marketing.  The article explains why leading operators consider digital enablers pivotal to their digital strategies.
• A Big Win/Win: Protecting Mobile Users While Boosting Revenue — by Dan Baker — Increasingly mobile operators will turn to the cloud to find compelling services.  This white paper explains the benefits of a cloud security service that detects and blocks malware.
• SIM Box Bypass: The Damage to Developing Nations and the Actions Regulators Must Take — interview with Lex Wilkinson — Bypass fraud via the SIM box causes great revenue loss and poses many other dangers, especially in developing nations.  An expert discusses the regulator issues and recommended actions in the fight to control bypass.
• Protecting the Roaming Cash Cow: Using a Global Test Network for LTE Deployments & Beyond — interview with Florian Leeder — International is a premium service that operators must ensure the roaming business is reliable and optimized.  This article makes the case for a global roaming test service.  It explains the problems operators face in contracting with roaming partners, maintaining quality, and rolling out LTE.
• Nine Simple Strategies for Protecting an Operator or MVNO from Telecom Fraud — interview with Jim Bolzenius — An expert in telecom fraud management explains essential strategies for aiming a carrier’s or MVNO’s fraud prevention program in the right direction.
• Wireless Providers Beware: A New Sheriff is Coming to Town...  Apple — by Brian Silvestri — Apple’s new iPhone Upgrade Program allows subscribers to buy unlocked phones and once-a-year upgrades direct from Apple stores.  A wireless business consultant discusses the threat and the options carriers have to maintain their position in the consumer ecosystem.
• Telecom CVM: From Scattered Campaigns to Unified & Consistent Communication with Customers — interview with Cretièn Brandsma — Despite the many failures Customer Value Management has faced in telecom, CVM’s future is very hopeful.  A carrier expert explains why telecoms have faltered, how customer experience programs can be revitalized, and where telecoms should invest in better tactics and technology.
• Delivering Service Assurance Excellence at a Reduced Operating Cost — interview with Gregg Hara — The great diversity and complexity of today’s networks make service assurance a big challenge.  But advances in off-the-shelf software now permit the configuring and visualizing of services across multiple technologies on a modest operating budget.