interview with Lex Wilkinson
International call bypass is fraud perpetrated through SIM boxes equipped with
dozens to hundreds of SIM cards that disguise international calls as local domestic
phone calls. This article give a backgrounder on SIM box detection techniques
and talks about a new, rapid-detection technology based on network protocol
interview with Luke Taylor
Mobile money plus related fraud and credit protection are crucial to the prosperity
of developing nations where most “unbanked” people live. This
article discusses the special issues of the unbanked market as well as broader
revenue protection challenges and opportunities.
interview with Doron Dovrat
Quality customer service can improve a company’s corporate identity and
drive business growth. But many SMBs are priced out of acquiring modern
call center technology. This article explains the benefits of affordable
and flexible cloud-based call centers.
interview with Jitesh Bhayani
Service provider competition in the U.S. is steadily shifting to the advanced
cloud, data center, and connectivity needs of large enterprise.
Hear how an
MSO has joined the dogfight armed with Ethernet, a national footprint, and SLA
interview with Ken Dilbeck
The need for telecoms to support a broader digital ecosystem requires an enormous
change to OSS infrastructures and the way networks are being managed.
This interview sheds light on these challenges.
interview with Andy Tiller
Will tier one operators continue to maintain their quilt works of legacy and
adjunct platforms — or will they radically transform their BSS architecture
into a new system designed to address the new telecom era? An advocate
for radical transformation discusses: real-time analytics, billing for enterprises,
partnering mashups, and on-going transformation work at Telenor.
interview with Benedict Enweani
Enterprise-search is a wildly successful technology on the web, yet its influence
has not yet rippled to the IT main stream. But now a large Middle Eastern
operator has deployed a major service assurance application using enterprise-search.
The interview discusses this multi-dimensional topology solution and compares
it to traditional network inventory.
interview with Prabhu Ramachandran
MPLS is a networking technology that has caught fire in the last decade.
Yet the complexity of MPLS has relegated to being mostly a large carrier solution.
Now a developer of a multi-vendor MPLS solutions explains why the next wave
of MPLS adoption will come from tier 2/3 carriers supporting SMB customers.